Please read these terms carefully before booking your holiday with South Zone Holidays.
Last Updated: July 14, 2026
By accessing our website, submitting an enquiry, or booking a holiday with South Zone Holidays, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services or website.
We reserve the right to update or modify these terms at any time without prior notice. Continued use of our services after changes constitutes acceptance of the revised terms.
All bookings are initiated through an enquiry or direct communication with our travel consultants. Once you approve an itinerary and quote, we proceed with the booking process.
A booking is considered confirmed only after we receive the required deposit or full payment and issue a written confirmation to you via email or WhatsApp.
Payment terms vary based on the type of booking, destination and time of travel. Generally, a deposit is required at the time of booking, and the remaining balance must be paid before the travel date.
We accept payments via bank transfer, UPI and other approved methods. Payment details will be shared at the time of booking. All prices are quoted in Indian Rupees (INR) unless stated otherwise.
Failure to make payment by the agreed deadline may result in cancellation of the booking and forfeiture of any deposit paid.
Upon receiving your payment, we will issue a booking confirmation with details of your itinerary, accommodation, transport and inclusions. Please review all details carefully and inform us immediately of any discrepancies.
Vouchers, tickets and final travel documents will be shared before departure, usually within 24 to 48 hours of the travel date, subject to supplier confirmation.
All prices quoted are subject to availability at the time of booking. Prices may change due to seasonal demand, supplier rate changes, government taxes, fuel surcharges or currency fluctuations.
Quoted prices include only the inclusions explicitly listed in your itinerary. Items not mentioned, such as personal expenses, meals outside the plan, entry fees, tips and travel insurance, are not included unless specified.
By booking with us, you agree to:
It is the customer's responsibility to ensure that all travellers have valid passports, visas, identification and any other required travel documents. We may provide guidance and assistance, but we do not guarantee visa approval.
South Zone Holidays is not liable for any disruption, cancellation or additional costs caused by missing, incorrect or expired travel documents.
Requests to modify a confirmed booking, such as changing dates, destinations, number of travellers or accommodation, are subject to availability and may incur additional charges.
Any change requests must be made in writing via email or WhatsApp. We will inform you of applicable fees before processing the change.
In rare cases, we may need to modify an itinerary due to supplier availability, weather conditions, local regulations or operational reasons. We will inform you of any significant changes as early as possible and offer suitable alternatives.
If the alternative offered is not acceptable, our cancellation and refund terms will apply based on the timing and reason for the change.
Cancellation requests must be submitted in writing via email or WhatsApp. Refund eligibility depends on the cancellation date and the supplier's cancellation policy.
Standard cancellation charges may apply as follows:
Please note that flight tickets, hotel bookings and certain third-party services may have non-refundable components. Exact refund terms will be communicated at the time of booking.
South Zone Holidays is not liable for failure to perform its obligations due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, war, terrorism, political unrest, strikes, government restrictions, weather disruptions or transport failures.
In such cases, we will make reasonable efforts to provide alternatives, but we cannot guarantee refunds or compensation for costs incurred by third-party suppliers.
We act as an intermediary between you and various travel service providers. While we take care in selecting suppliers, we are not responsible for the acts, omissions or defaults of third-party providers, including hotels, airlines, transport operators and activity providers.
Our total liability is limited to the amount paid for the specific booking in question. We are not liable for indirect, incidental, consequential or punitive damages.
Your holiday may include services provided by independent third parties such as hotels, airlines, railways, transport operators and activity providers. These services are subject to the terms and conditions of the respective suppliers.
We share your booking details with these suppliers only to the extent necessary to arrange your travel. Any issues arising from third-party services should be addressed with us, and we will coordinate with the supplier on your behalf.
All content on this website, including text, images, logos, itineraries and design elements, is the property of South Zone Holidays or its licensors and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify or use any content from this website for commercial purposes without our prior written consent.
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
For any questions, concerns or disputes regarding these Terms & Conditions, please contact us:
